Meet the Northleach Court Team

Jerry has been a Registered Manager for more than 20 years working with Adults with Learning Disabilities, Profound Multiple Learning Disabilities, Support Living services, Commissioning Domiciliary Care services and also both residential and Nursing Older People services to include Dementia. Jerry attained her RMA and Level 4 in Health and Social Care in 2003/2004 and her Level 5 in Leadership and Management in 2015. Jerry is a Dementia Lead and is very passionate about ensuring those whom we support receive the best quality of care and support. In her spare time Jerry likes to spend time with her family and her two German Shepherds Blue and Kulu, taking them for walks. Jerry also likes to travel to different parts of the world, and in her spare time paints with watercolours and makes and crafts jewellery.

Cassie has over 10 years’ experience within the care sector. She has worked across multiple departments in the care sector, working up from a carer, to a team leader and a unit manager and now as deputy manager. Cassie has background experience supporting homes in inspections and Audits and is determined to use all these skills in her new role.

Cassie is providing proactive support to our Home manager across all aspects of home management, providing safe, caring, stimulating and homely environment for the people we support and their families.

Cassie is working with the manager to develop staff rotas that use resources efficiently whilst ensuring adequate staffing levels are maintained to meet our residents needs.

Cassie is putting a large level of attention to ensuring that all care staff are following a person-centred approach to their care, ensuring every resident has a personal experience with us at Northleach Court.

Jack is our administrator. He is overlooking all administrative side of our home and works closely with families, residents, and staff. Jack is here to support the Home Manager over the full range of reception, administrative, clerical, and external liaison functions. He is generally contributing to the efficient and effective running of the home and undertakes certain designed financial functions. Jack is here to assist and support with administrative and clerical tasks to support key employees. Jack is also one our Dignity Champions, delegated to ensuring the residents in our care are treated with respect and dignity in every aspect of their life at Northleach Court.

Ruben is our Head chef with many years of experience. He is very passionate about the food for our residents.

Ruben is responsible for the highest standards for Environmental Health and Food safety and hygiene standards.

Ruben is preparing 4 weekly rotating menus to provide a variety of hot and cold nourishing meals and snacks for our residents and he always ensuring that all allergies are catered for and IDDSI standards are met where necessary.

Ruben provides a variety food and well-balanced to meet all diets for our residents.

Angela and Narcis are our Senior Carers working on days. Both are highly qualified and always ensuring that care needs for our residents are met.

Angela and Narcis take a leading role in ensuring that the personal needs of residents are met in s way that respects their dignity and promotes independence.

Angela and Narcis actively encourage staff to provide the best possible care environment by promoting a friendly, homely atmosphere and generally helping to ensure the smooth day to day running of our home.

Angela and Narcis maintain vigilance concerning the quality of activity in the home and assisting the Home Manager to improve the service for our residents.

Angela is also one of our Dementia Champions and has had additional training in dementia, how it works and strategies for dealing with the challenges that Dementia can bring. She instils her knowledge every day, supporting the residents, and supporting the staff by guiding them with best practice suggestions, and additional dementia training in the home.

Narcis is one of our infection control champions, using his advanced knowledge to ensure the home is vigilant in the reduction of cross contamination. He supports the staff to ensure safe and best practice is being carried out across the home to ensure all the staff and residents are kept safe.

Angela and Narcis maintain vigilance concerning the quality of activity in the home and assisting the Home Manager to improve the service for our residents.

Angela and Narcis are responsible for the effective day to day running of the shift.

Christina and Jenny are our lovely Activities people. Christina and Jenny spend a vast amount of the day with the residents participating in activities for them and keeping them stimulated.

Christina and Jenny have got a good knowledge of their likes and dislikes therefore ensuring a good variety of activities to suit all our residents’ needs.

Christina and Jenny organise daily activities for our residents. Activities are mostly multi-sensory oriented to help residents living with dementia increase their concentration and communication.

Debbie as our gardener ensuring the grounds are maintained to a high standard and she provide our residents with a safe, comfortable, and pleasant environment in which our residents live.

Debbie is friendly, caring and hard-working person. She works well and have ability to work on her own initiative.

Debbie is responsible for the clean and tidy appearance of the garden and of appearance to contribute to the quality of care and lifestyle afforded to each resident.

Jay is our dedicated maintenance Man!

With many years’ experience in the building and construction industry, he has proven to be a great asset to the team.

Jay ensures that the highest standard of health and safety are met within our Care home and is always happy to meet the needs and requirements of all of our residents and does all that he can to ensure the equipment and facilities within the home are working to a high standard.

We have owned and operated care homes since 1997; our passion for delivering great care and our zero tolerance for anything else has only grown year on year.

Our strapline “Because we care” is very real and, as individuals and a family, we get personally very upset if we fail to deliver anything less than brilliant care.

I am personally legally and, I feel, morally responsible for each and every home and its residents. If I am not visiting a home, I am in daily contact with the managers and their teams. Our systems and processes are all geared to letting me and my directors know when things have not been done and providing information to enable us to constantly improve.

We never think “this is great and it’s good enough” – we always strive to do better.

I have been working in the business for nearly 15 years.

My job now is Operations Director supporting the managers and their staff teams to make sure that we maximise the overall wellbeing of each and every resident.

Unlike other homes, this is not just about making sure that there is no poor care, it is about instilling and maintaining a passion for excellence in everything we do. Part of my job is to ensure the smooth running of the homes with really fast purchasing so if a resident needs something it is in the home within hours, not days or weeks.

I am also responsible for the décor and maintenance of the homes and hopefully making sure they are homely and fulfil the wishes and aspirations of each individual resident and their relatives alike.

My role as Finance Director is to ensure the long term financial sustainability of the Care Home.

I am also responsible for Health & Safety, Data Protection and Information Technology. I regularly work from our Care Homes as it’s important to be hands-on, working with our teams to ensure that the necessities of regulation don’t detract from the demanding job of delivering great care.

Unlike many in the care industry, we are investing significantly in IT; we see it as an effective way of continually improving the quality of care and to continue to be more responsive to our resident’s and staff’ needs. Our systems tell us in real-time if things have not been done; Care is a 24/7 business and we work every hour necessary to ensure that issues are addressed immediately.